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Frequently Asked Questions

Get answers to the common questions asked by FreshStore members.

  • Will my name appear publicly on my store?
  • Why can't a product/app/service connect to my store?
  • What is a subdomain?
  • Help, my store is down and isn't loading! What can I do?
  • What are the nameservers for a custom domain?
  • What are the benefits of FreshStore Accelerator?
  • Can I embed my store products on another website?
  • Do you offer phone support?
  • What does the Support Tickets number on my account page mean?
  • Why does the Amazon Link Checker Tool fail for my links?
  • How do I download my store images?
  • Should I use a Vanity Domain or Custom Domain?
  • How do I log in to my FreshStore account?
  • Do you support the Amazon PAAPI (Product Advertising API) v5.0?
  • Where are AI-generated images stored?
  • Can I move my FreshStore to another hosting company?
  • How do I test my affiliate links?
  • What are affiliate cookies?
  • What is a bounce rate?
  • Will my store rank in Google?
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