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Frequently Asked Questions

Get answers to the common questions asked by FreshStore members.

  • Do I Need My Own Amazon Creators API Credentials?
  • What are the benefits of FreshStore Accelerator?
  • Can I embed my store products on another website?
  • How do I link to my store's sitemap?
  • Why can't I add a store user with an email address I deleted before?
  • What are the UPC, EAN, ISBN and MPN fields on a product?
  • Do you offer phone support?
  • What does the Support Tickets number on my account page mean?
  • Why does the Amazon Link Checker Tool fail for my links?
  • Which Amazon country does my store use?
  • How do I download my store images?
  • Should I use a Vanity Domain or Custom Domain?
  • How do I log in to my FreshStore account?
  • What are AI Chips?
  • How multiple stores work on your FreshStore plan
  • How much is FreshStore after the free trial?
  • Do you support the Amazon Creators API?
  • Do you support the Amazon PAAPI (Product Advertising API) v5.0?
  • Do I need Amazon API Keys?
  • What are Products and Offers?
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