Do my products, prices, and images update automatically?
Yes. Your products, prices, images, stock status, and all other offer information update automatically. You don't need to do anything.
FreshStore keeps all your product data up to date in the background. This includes prices, images, descriptions, availability, and stock status from every merchant (Amazon, eBay, Etsy, Walmart, AliExpress).
What Gets Updated Automatically?
- Prices. Product prices are refreshed regularly so your visitors always see current pricing.
- Images. Product images are pulled directly from the merchant and kept up to date.
- Stock status. If a product goes out of stock or becomes unavailable, your store reflects this automatically.
- Offer details. Shipping info, seller ratings, and other offer data are kept current.
How Often Do Products Update?
Your store refreshes prices in the background as visitors view your pages. You don't need to trigger this.
To refresh one offer straight away, open it at Store > Products > Offers and click Update. This is rarely needed.
When Was a Price Last Checked?
Beside each offer on a product page, your store shows when that price was last read from the retailer. A price read in the last day shows as "Updated 2h ago". An older price shows the date and time it was read, for example "As of 3 Oct, 14:20 UTC".
If an offer still has no price, or shows out of stock, after an update, the retailer usually does not sell that product in that country, or has sold out of it.
To hide these times, go to Design > Store Options, open the Products tab and switch off Show When Each Price Was Checked.
What About Product Content?
The content on your product pages (titles, descriptions, feature lists) is separate from the offer data. FreshStore's AI automatically rewrites product content to make it unique and better for SEO.
You can also edit product content manually if you want to add your own descriptions, tips, or recommendations. Any manual changes you make will be kept and won't be overwritten by automatic updates.
What Happens When a Product is Discontinued?
If a product is removed from the merchant's website, its offer is removed from your store or marked as unavailable. You can then:
- Remove the product from your store
- Leave it in place in case the product comes back in stock
- Replace it with a similar product
Use the Store Cleaner tool to quickly find and remove products that no longer have any active offers.