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Frequently Asked Questions

Get answers to the common questions asked by FreshStore members.

  • What are AI Chips?
  • Emails from Google Search Console: what they mean and what to do
  • How multiple stores work on your FreshStore plan
  • How much is FreshStore after the free trial?
  • If I buy a domain through FreshStore, do I own it?
  • How do I get traffic to my stores?
  • DNS and domain troubleshooting
  • Which Amazon countries does FreshStore support?
  • Do my products, prices, and images update automatically?
  • Which Amazon country does my store use?
  • Does FreshStore have an API for building your own tools?
  • How do I log in to my store admin area?
  • Where do I start with FreshStore?
  • How to redirect a domain to your store
  • Can I change or remove the "Powered by FreshStore" link in the footer of my store?
  • What are the UPC, EAN, ISBN and MPN fields on a product?
  • Amazon's 3 sales in 180 days rule, and what to do if Amazon closes your account
  • How are the estimated earnings calculated?
  • Can I add DNS records to my custom domain?
  • Where can I see my support tickets and live chats?
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