Frequently Asked Questions
Get answers to the common questions asked by FreshStore members.
- Can I embed my store products on another website?
- How do I link to my store's sitemap?
- Why can't I add a store user with an email address I deleted before?
- What are the UPC, EAN, ISBN and MPN fields on a product?
- Can I add custom CSS to my store?
- Do you offer phone support?
- Can I transfer a store or my account to someone else?
- What does the Support Tickets number on my account page mean?
- Why does the Amazon Link Checker Tool fail for my links?
- Which Amazon country does my store use?
- How do I download my store images?
- Should I use a Vanity Domain or Custom Domain?
- Will my name appear publicly on my store?
- DNS and domain troubleshooting
- How do I log in to my FreshStore account?
- What are AI Chips?
- How multiple stores work on your FreshStore plan
- How much is FreshStore after the free trial?
- Do you support the Amazon Creators API?
- Do you support the Amazon PAAPI (Product Advertising API) v5.0?