Product Finder - Feature Guide
- From your Store's dashboard, go to Store > Products > Product Finder

- Select the Product Source you want, type in the Search Keyword and click the Find Products option.
You can also enter a product ID in the "Search Keywords" box to find a specific product. For example, you could enter an Amazon ASIN number.
- You can narrow down your choices by clicking Amazon Search Settings.

- Once you click on Find Products, a list of the products will show. You can inspect each product by clicking the product itself. This will bring you the source website.

- If a product that you've checked looks okay, you can either click on Import to add it as a new product in your store or click on Attach to add it to an existing product.
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You can also tick the checkbox on the left side, next to Image text, to add the products in bulk.

- Or click the Import Selected button to add all the products shown.
NOTE: Your store will add the products in the background. This usually takes a few minutes but can occasionally take a bit longer.
Troubleshooting
My keyword search returns no products
If Product Finder shows an empty list after you click Find Products, try the following:
- Use broader keywords. A term like "fishing lures" returns more results than "bass fishing topwater lures for small ponds". Start broad, then refine later.
- Check for typos. Product Finder searches the merchant exactly as you typed it. A single wrong character can return zero results.
- Check your country setting. Product availability differs by country. If you are searching Amazon and your store's default country is set to a smaller market, fewer products will be available. Try switching to the US or UK to see if results appear there.
- Check the Product Source. If you have Amazon selected but the niche is better served by eBay, AliExpress, or Walmart, try a different source.
- Remove Amazon Search Settings filters. If you have narrowed the search with price range, rating, or other filters, try clearing them to see if results reappear.
- Try a synonym. Merchants index product titles differently. "Wireless earbuds" may return different results to "bluetooth earbuds" even though they mean the same thing.
My products import but take a long time to appear
Product imports run in the background. They usually finish in a few minutes but can occasionally take longer if you imported a large batch or the merchant is slow. Check back in 10 minutes before assuming something went wrong.
