Why can't a product/app/service connect to my store?

We protect your stores with a WAF (Website Application Firewall) which blocks bad bots, spiders, and malware scanners from reaching your store. This keeps your store secure, but it can occasionally block legitimate services.

A product, app, or service is getting a 403 error

Some products, such as RSS feed readers, SEO tools, or AI tools, may be blocked by our WAF. If this happens, you or the service might see a 403 (Forbidden) error.

Please contact support with the details of the product or service you are using, and we will review and unblock it if appropriate.

Can I embed my FreshStore in an iframe?

No. FreshStore pages cannot be embedded inside another website using an iframe. This is a standard security measure that protects your store and your visitors from clickjacking attacks.

If you want to display FreshStore content on another website or app, here are some alternatives:

  • Link directly to your store from your website or app
  • Use the FreshStore API to pull product data into your own application. See the FreshStore API Specification for details.
  • Use RSS feeds to share your store content on other platforms. See the RSS Feeds Feature Guide.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.